A mechanism to support remote users in different countries and
different time zones which encouraged them to share ideas and promoted working
together to identify strategic opportunities for the company needed to be
developed. ADC needed to find a collaboration tool to connect these people
wherever they happened to be located as well as provide a tool that allowed
them to capture data during periods of time where no network connectivity was
possible. The tool needed to allow offline data entry/viewing and then, once a
network connection was established, synchronize data with the other users of
the system. Other requirements included: discussion groups, task assignments,
chat and email capabilities and quarterly reporting. Time to deploy was
critical to the success of the project and the budget was limited. The solution
also had to be simple to use.
|